How does the service work?

Simply tell us about the recipient, the occasion, and your budget. We’ll carefully curate a personalised gift and come back to you with a recommendation and total cost. Once approved, we handle everything from sourcing to delivery.

How much does it cost?

Each request includes a small curation fee, which covers the time and expertise involved in selecting your gift. The total cost will always be shared with you before anything is purchased.

What’s included in the service?

We take care of the entire process — sourcing, gift selection, wrapping, and delivery. Every detail is handled so you don’t have to.

How long does it take?

We recommend submitting requests 3–5 days in advance. For urgent deliveries, we’ll always do our best to accommodate where possible.

Can I approve the gift before it’s purchased?

Yes — nothing is ever purchased without your approval. You’ll receive a curated option along with the full cost before we proceed.

What if I don’t like the suggested gift?

If something doesn’t feel quite right, we’ll refine the selection and present an alternative. Our goal is to find something you feel confident giving.

Do you offer delivery directly to the recipient?

Yes — gifts can be delivered directly to the recipient, beautifully wrapped and ready to be enjoyed.

Can you include a personalised message?

Absolutely. You’ll have the option to include a personalised message, which will be presented with the gift.

What kind of gifts do you source?

We source a wide range of thoughtful, high-quality gifts — from meaningful keepsakes to premium items — all tailored to the individual.

Do you handle last-minute requests?

Where possible, yes. We prioritise based on delivery deadlines and will always do our best to accommodate urgent requests.